Know your water source: municipal, private well or community well
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Know What Is in Your Water—For Free
Water can look perfectly clear and still carry minerals, chlorine or other substances that affect how it tastes, how it smells and how it treats your plumbing, appliances and skin.
A free water analysis from Kinetico Advanced Water Systems answers the question directly. A Water Quality Consultant comes to your home, tests your water, explains what the results mean and answers your questions. If treatment makes sense, you will see options built around your water source, household size and budget.
You do not need to figure out which system you need beforehand. That is what the appointment is for.
What the Appointment Is—and What It Is Not
The analysis is genuinely free, and so is the recommendation that follows it. Here is what you are agreeing to:
- Testing is performed in your home, and results are reviewed with you during the same visit
- You receive a written recommendation and estimate before you decide anything
- There is no obligation to purchase, then or later
- If your water does not need treatment, we will tell you so
Homeowners often find the appointment useful even when they are not ready to buy, because it establishes a baseline for their water and rules out concerns.
How Long Does a Free Water Analysis Take?
Most in-home water analyses take about one hour, depending on your water source, how many concerns you want reviewed and how many questions you have.
That time typically covers a conversation about what you have noticed, sample collection, the analysis itself, a review of the results, a discussion of treatment options, and a look at the installation area when it is relevant.
If laboratory testing is recommended for a specific contaminant, those results come back after the appointment and your consultant will follow up with you.
What Happens During a Free Water Analysis?
Your appointment starts with a conversation about your home and goals. Your consultant will ask about:
- Your water source: municipal, private well or community well
- Unpleasant tastes or odors
- Staining on sinks, tubs or fixtures
- Scale buildup and soap scum
- Dry-feeling skin or hair
- Cloudy or discolored water and sediment
- How much bottled water your household buys
- Existing water treatment equipment
- Recent plumbing, water heater or appliance issues
Your consultant then collects a water sample and tests it for common water quality characteristics. Testing is completed at your home in most cases, so you can review the findings while the consultant is still there to explain them
What Does Kinetico Test For?
A standard in-home analysis evaluates the characteristics that drive the majority of residential water problems:
- Hardness, calcium and magnesium
- Iron: ferrous, ferric and colloidal
- Manganese
- pH
- Total dissolved solids
- Chlorine and chloramines
- Taste, odor and clarity concerns
The exact tests performed vary based on your location, water source and the concerns you report.
When Is Laboratory Testing Needed?
Some substances cannot be confirmed with in-home testing and require a certified laboratory. That includes:
- PFAS
- Pesticides and volatile organic compounds
- Nitrates
- Arsenic
- Lead
- Bacteria and other microorganisms
- Pharmaceutical residues
Your consultant will tell you if laboratory testing is worth considering for your home and explain the options. Laboratory testing may involve a separate cost and a longer turnaround than the standard in-home analysis.
How to Prepare for Your Water Analysis
Very little preparation is required. A few things help your consultant work faster:
Have the approximate age of your home handy
Pull up any recent water quality report from your utility
Note details about existing treatment equipment
Take photos of staining, sediment or scale, especially if it comes and goes
Write down your questions about taste, odor or appearance
On the day of the appointment, please make sure your consultant can reach the main water line, any existing treatment equipment, the water heater area, the kitchen sink and a suitable testing faucet.
Will the Test Tell Me Which System I Need?
Yes, the results are what your recommendation is built on. Depending on what we find, that recommendation may include:
- A water softener, for hardness minerals
- A whole-house water filtration system, for sediment, chlorine, taste or odor concerns
- A reverse osmosis drinking water system, for dissolved contaminants in the water you drink and cook with
- A water sanitization system, for microbial concerns
- Specialty treatment for a specific contaminant
- A combination of systems working together
- No treatment at this time
What Happens After the Analysis?
Review your results.
Your consultant explains which water characteristics were found and connects them to what you have been noticing at the tap.
Discuss treatment options.
You will see what each system addresses, where it would be installed, the recommended size, maintenance and salt or filter needs, warranty coverage and pricing.
Review financing.
Financing is available for qualified homeowners; your consultant will walk through current programs and payment options.
Decide on your own timeline.
Review the recommendation, ask questions and take the time you need. Nothing is required at the appointment.
Installation and Ongoing Service
If you move forward, a trained technician installs your equipment, connects it to the appropriate plumbing, tests system flow and operation, and walks you through how to run and care for it before leaving.
Installation timing depends on the system selected, equipment availability, your location, technician scheduling and any plumbing modifications needed. Straightforward installations are often scheduled shortly after the consultation; customized or multi-system setups take additional planning. Your local team confirms an expected timeline once the equipment is finalized.
After installation, Kinetico provides ongoing local service, including filter and consumable replacement, routine maintenance, system inspections, repairs and water quality follow-up. In select service areas, we also maintain systems installed by other companies.
Why Start With Professional Water Testing?
Buying water treatment equipment before testing your water is the most common way homeowners end up with the wrong system, an unnecessary expense or a problem that is only half solved.
Professional testing separates hardness concerns from filtration concerns, determines whether drinking water treatment is needed, flags when laboratory testing is appropriate, sizes the equipment to your household and produces a far more accurate installation estimate.
The point is a recommendation based on your water instead of assumptions.
What You Can Expect From Kinetico Advanced Water Systems
When you schedule a free water analysis, you get:
- A consultation about your specific water concerns
- In-home testing for common water quality characteristics
- A clear, plain-language explanation of your results
- Personalized treatment recommendations – or confirmation that you do not need treatment
- Equipment, maintenance and warranty details in writing
- Installation planning when applicable
- Financing information for qualified homeowners
- Access to ongoing local service and support
Kinetico Advanced Water Systems Locations
We are proud to be the only authorized independent dealer and installer of residential and commercial Kinetico water systems in Virginia, North Carolina, South Carolina, Georgia and Colorado. View our locally owned locations below and contact us to schedule a free water analysis today!
North Carolina
Raleigh-Durham, NC
128 US-70, Suite A, Garner, NC 27529
(919) 772-4488
Central North Carolina
128 US-70, Suite A, Garner, NC 27529
(919) 772-4488
Jacksonville, NC
521 Yopp Road, Suite #220, Jacksonville, NC 28540
(910) 333-1532
Morehead City-Newport, NC
5633 Hwy 70 East, Newport, NC 28570
(252) 223-4444
New Bern, NC
1412 Old Cherry Point Rd, New Bern, NC 28560
(252) 635-6222
Outer Banks-Corolla, NC
5300 N Croatan Hwy, Kitty Hawk, NC 27949
(800) 865-1208
Wilmington, NC
6331 Carolina Beach Road, Suite #1, Wilmington, NC 28412
(910) 270-1214
South Carolina
Charleston, SC
5920 Savannah Highway, Ravenel, SC 29407
(843) 645-4450
Columbia, SC
Kinetico Advanced Water Systems, Columbia, SC
803-384-9079
Hilton Head Island/Bluffton
106-A Goshen Commercial Park Drive, Rincon, GA 31326
(843)645-4450
The Grand Strand
2126 SC-9, Suite F-3, Longs, SC 29568
(843) 399-1105
Colorado
Denver, CO
2505 W 2nd Avenue, Unit 11, Denver, CO 80219
(720) 340-4954
Georgia
Savannah, GA
106-A Goshen Commercial Pk Dr, Rincon, GA 31326
(912) 661-5194
Virginia
Chesapeake-Norfolk, VA
4445 Old Battlefield Blvd South, Chesapeake, VA 23322
(757) 520-0937
Richmond & Central Virginia
805 E Nine Mile Rd, Highland Springs, VA 23075
(877) 609-2837
Schedule Your Free Water Analysis
Better water starts with knowing what is already coming out of your tap.
Schedule a free water analysis with Kinetico Advanced Water Systems. We will test your water, explain the results and help you decide whether a water softener, filtration system, reverse osmosis system or a customized solution is the right fit—with no obligation either way.
Free Water Analysis FAQs
Is the water analysis really free?
Yes. Kinetico Advanced Water Systems provides a free professional in-home water analysis for homeowners, including the results review and recommendation. Certain laboratory tests for complex contaminants may involve an additional cost, and your consultant will tell you before any testing is ordered.
Am I obligated to buy anything?
No. The appointment exists to help you understand your water and your options. You will receive the results and a written recommendation, and you can take as much time as you want to decide — or decide not to move forward at all.
How long does the appointment take?
Most in-home analyses take about one hour, depending on your water source and how many concerns you want reviewed.
Do I need to be home for the appointment?
Yes. The consultant needs access to your plumbing and testing faucet, and the appointment includes reviewing the results with you in person.
Who comes to my home?
A Kinetico Water Quality Consultant. They perform the testing, explain the findings and prepare your recommendation.
Can you test well water?
Yes. A standard analysis evaluates common well water concerns including hardness, iron, manganese, pH and total dissolved solids. Bacteria and certain contaminants require laboratory testing.
Can you test city water?
Yes. Municipal water testing typically covers hardness, chlorine, chloramines, taste, odor and total dissolved solids.
Does the free test include PFAS testing?
No. PFAS requires specialized laboratory testing that is not part of the standard in-home analysis. Your consultant can explain whether PFAS testing makes sense for your home and what the options are.
Will I receive pricing during the appointment?
Yes. If treatment is recommended, your consultant provides system and installation pricing based on your test results and your home, so you leave the appointment with real numbers rather than an estimated range.
How quickly can installation happen?
It depends on equipment availability, technician scheduling, system complexity and plumbing requirements. Your local team provides an expected timeline after the consultation.
Can you service my current water treatment system?
Kinetico services its own systems and maintains other brands in select service areas. Contact your local team to confirm availability for your address.
